A lot of users who start using their first web hosting account, or change companies, normally have inquiries about how given procedures are performed or come across problems when setting up various things like emails, website settings, and so on. That’s the reason why, some hosting providers have prepared documentation with the most popular questions and problems in order to help their clients obtain info swiftly and seamlessly. As a result, the help desk staff representatives can concentrate on real issues that given clients may be experiencing, since the solution for the minor things will be available on the World Wide Web and clients can easily handle them without having to get in touch with the help desk support team. Having elaborate documentation is critical, especially for new users with no experience, since the hosting service entails multiple functions and lots of people can get perplexed about what to do. A good information repository can both help you execute the operations that you wish and discover how the hosting service functions in general.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve prepared an elaborate knowledge base for all our current and potential clients, so if you purchase a semi-dedicated server
account through our company, you will be able to find any info that you need at any time. We’ve got an immense number of informative help articles, which will help you better understand what’s happening in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are merely two examples. Our comprehensive manuals will help you accomplish anything you want – extract files from an archive, import a database, forward a domain, etc. Also, we’ve also got troubleshooting instructions, which will permit you to discover what causes a specific problem and the potential solutions for it. In case you cannot send e-mail messages or your domain opens an HTTP 500 error message, for instance, you can check our knowledge base and rectify the issue in no time. You can access the articles through each section of the Control Panel, as well as through the all-inclusive Help section.